Thanks for catching that care/cars typo... fixed!

Agree with all your points, too. Specifically, regarding CRMs, you're right that they can be really slow providing full value. I was mostly meaning you can start entering data into a CRM as soon as you start using it. In other words, you feel like you're doing *something* right away (even if it's not the full extent of value).

The natural learning models and integrations are both great examples of delayed value-adds. And, you're right... it's why they're often enterprise sales.

Aaron Dinin, PhD

I teach entrepreneurship at Duke. Software Engineer. PhD in English. I write about the mistakes entrepreneurs make since I’ve made plenty. More @